Contact

Froqel is one person checking restaurant prices, and the fastest way to make the site more accurate is to tell me when something's off.

What to send

Send a price correction, a chain that's missing from the site, a data error you've spotted in a table, or a general question about how a page was put together. All of it goes to the same place, and I read every message myself.

What makes a correction useful

The most useful correction names the chain, the item, the price you saw, the location, and the date you saw it. One more detail matters more than people expect: whether you ordered at the counter or through a delivery app. Counter and delivery prices at the same chain can differ by 20% or more, so a correction without that detail can't be checked against the right number.

What happens after you send it

Every correction gets checked against a source before anything on the site changes: chain menu data, a published menu listing, or a fresh in-person check. If a price changes, the verification date on that page moves to reflect it. The full process is on the editorial policy page. I won't take your word over a source, and I won't ignore a source over your word either. The two get compared.

How to reach me

Two ways, and they land in the same inbox. The form at the bottom of this page is the quicker one — it takes a name, a reply address and the message, and nothing else. If you'd rather use your own mail client, or send a photograph of a menu board along with it, write to contact@froqel.com directly.

There's no phone number and no mailing address, because there's no office and no one else to route a call to. What there is, is one person who reads every message.

What Froqel can't do

Froqel is a price guide, not a restaurant. It can't take your order, can't deliver food, and isn't customer service for any chain listed on the site. If a location got your order wrong or you need a refund, the restaurant itself is who handles that. What I can do is fix the number on the page.